To avoid disappointment we recommend scheduling your appointment in advance as much as possible. Clients who require late night appointments we advise pre booking 4 weeks in advance as these are our most popular appointment times that are requested.

At Retro Hair Design your appointment is important to us, we understand that sometimes appointments may need to be rescheduled or cancelled which we are happy to assist you with. However, we would be so grateful if you could give us at least 24 hours notice. This will give us the opportunity to offer your booking time to another client on our waiting list as some services can be booked out for up to 3 hours if you are having color work as well as a cut & styling. 

Any appointments cancelled with less than 24 hours notice will incur a fee of 50% of your total service cost. Missing an appointment without any notice will also incur a 50% fee of the total service cost as well as being required to pay a 20% deposit to secure any future bookings.

Thank you for your understanding.